Thank you
Your request has been received. We will contact you as soon as possible.
What happens next
- A manager will review your request and clarify the details (date, guests, menu, service format).
- If the arrangement is distance-based, the service details and key terms will be confirmed before performance.
- If you need to submit complaints, you can do so using the contacts below and through the consumer dispute mechanism indicated on the Портал е-покупець.
Consumer information and complaint procedure (UA)
Seller/Provider: Daventora (PE). Legal address: 12A Shovkovychna St, Kyiv, 01030, Ukraine.
Contacts for claims and questions: email: contact@daventora.com; phone: +380 685 087 5140.
For consumer dispute resolution in relation to e-commerce, you may use the mechanism provided within the framework of Ukrainian consumer protection for distance transactions: reference Портал е-покупець.
We provide pre-contract consumer information and other required information in accordance with Стаття 13. Право споживача на інформацію про продукцію, as well as the legal status of the seller/provider in electronic commerce in accordance with Стаття 7. Правовий статус продавця (виконавця, постачальника) товарів, робіт, послуг в електронній комерції.
Relevant legal basis: Закон України "Про захист прав споживачів" and Закон України "Про електронну комерцію".